Refund Policy

Last updated: May 1, 2026

Digital Products

AI analysis credits purchased on Where is the picture? are digital goods that are delivered immediately upon payment. As such, they are generally non-refundable once used.

Eligibility for Refund

You may request a full refund within 14 days of purchase if:

How to Request a Refund

Email us at frankzen@gmail.com with your Payhip order ID and a brief description of the issue. We will process eligible refunds within 5 business days.

Contact

frankzen@gmail.com